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Policies - Please Read

Ready to Ship

Items already made by me, sometimes in limited fabric which cannot be re-ordered. Alterations cannot be made to these existing items

Made to Order

Items that will be made to order in any of the sizes and fabric choices detailed in the description or you can send me your own fabric

Custom Made to Order

I offer a made to measure service but buyers are responsible for ensuring they order the correct size using the information included in each item description. Orders that vary from standard chest, waist and hip sizes and that require pattern grading will be considered custom, different lengths can usually be accommodated within the standard listing

Using a specifically sourced fabric or a fabric of your own is also considered custom. Custom orders may attract additional charges depending on the nature of the request

Payment Plans

Payment plans are available on items priced £36.00 and over after any discounts have been applied. After choosing the deposit option, the final value is payable in instalments and will be invoiced in weekly or monthly increments to suit you. Please note items paid for by payment plan will not be produced/shipped until payment is received in full, so please consider production times when ordering

Production Times

My production time is up to 3 weeks from receipt of payment in full, although I try to dispatch sooner if possible. 

If you need any items sooner than the usual production time limits, please contact me before you submit payment so I can advise whether your timescale is achievable

Shipping:

Ready to Ship items will be dispatched Royal Mail recorded within 48 hours of payment clearing unless otherwise requested. Tracking within the UK will incur further costs, tracking for international orders is included in the quoted price

Made to order items will be dispatched as soon as the item is completed by Royal Mail recorded to UK or tracked internationally as detailed above

Buyers are responsible for any customs and import taxes that may apply and I am not responsible for delays due to customs

Cancellations:

Cancellations for Ready to Ship items are accepted up to 12 hours following order placement, after that I can not guarantee the item will not have already been posted in which case the return policy applies

Cancellations for Made to Order items will be accepted up to 24 hours following order placement and any payment refunded

Returns: 

Returns for Ready to Ship items are accepted if you notify me within 14 days of delivery and post items back unused and in the original packaging within 30 days. Buyers are responsible for return shipping costs. If the item is not returned in its original condition the buyer is responsible for any loss in value. Refunds will be made once I have received the returned item

I cannot accept returns for custom orders unless they arrive damaged or defective. What constitutes a custom order is detailed above

Privacy (GDPR):

She Could Sew She Did will use the information you supply subscription forms to be in touch with you and to provide updates and marketing. You can change your mind at any time by clicking the unsubscribe link in the footer of any email you receive from me or by contacting me at nic@shecouldsewshedid.co.uk The information collected will be kept for 5 years following my last contact unless you request in writing that I delete it sooner 

The information you supply via ordering without subscribing or via the Contact form will only be used in connection with your order or query

I will treat your information with respect and never pass it on to 3rd parties